be444's Privacy Policy — Your information is protected

1 Types and methods of information collection

be444 collects only the information necessary to provide its services. Below is a description of the types of information we may collect:

• Identity information: Your full name, date of birth (for age verification), and national ID card or passport details.
• Contact information: Email address, mobile number, and postal address where applicable.
• Financial information: Transaction details related to bKash, Nagad, Rocket, Upay, or bank accounts — however, full account numbers are never stored.
• Technical information: IP address, browser type, device identity, operating system, and cookie data.
• Activity information: Your gaming history on the platform, bet amounts, win/loss records, login times, and session details.
• Communication records: The history of your interactions with our support team via chat or email.

2 Purpose of information collection

be444 collects and processes user information only for the following legitimate purposes:

• Account creation and management: To register your account, verify your identity, and ensure a secure login process.
• Financial transaction processing: To successfully complete deposit and withdrawal requests and to maintain a transaction history.
• Ensuring responsible gaming: To verify user age (21+) and to identify and assist with potentially problematic gaming patterns.
• Fraud prevention: To prevent unauthorised access, account theft, or financial fraud.
• Improving customer service: To provide more effective support through 24/7 live chat and email.
• Platform improvement: To analyse the user experience and improve service quality.
• Meeting legal obligations: To comply with applicable laws and the requirements of regulatory bodies.

3 Data protection methods

be444 uses industry-standard advanced technology to protect your information. Our security measures include:

• SSL Encryption: All data transmission between the website and our servers is secured by 256-bit SSL encryption, which is effective against third-party interception.
• Firewall protection: Our servers are protected by advanced firewall technology, which prevents unauthorised access.
• Data encryption: Sensitive information stored on our servers is kept in an encrypted state.
• Access controls: Only authorised personnel can access the necessary user information, and all access is logged.
• Regular security audits: Regular external audits are conducted to identify security vulnerabilities in our systems.

However, data transmission over the internet is not entirely risk-free — be444 is committed to ensuring the highest level of protection while acknowledging this reality.

4 Sharing information with third parties

be444 never sells your personal information to third parties for commercial purposes. Information may be shared in the following limited circumstances:

• Payment processors: The minimum information necessary to complete transactions via bKash, Nagad, Rocket, Upay, or bank transfer is shared with the relevant financial institutions.
• Technology partners: Technology service providers that assist in operating the platform may access limited information under strict confidentiality agreements.
• Legal authorities: Information may be provided in response to a court order, legal investigation, or a valid request from a regulatory body.
• Fraud prevention: Necessary information may be shared with specialist organisations that assist in detecting and preventing fraudulent activity.

In all cases mentioned above, third parties are required to comply with be444's privacy standards.

5 Cookies and tracking technologies

Cookies and similar technologies are used on the be444 website to improve your experience. The types of cookies are as follows:

• Essential cookies: These are essential for maintaining login sessions and ensuring the basic functionality of the site. The site will not function properly without these cookies.
• Functionality cookies: Used to remember your language preferences, display settings, and other personalised preferences.
• Analytics cookies: Help us understand how users are using the site and improve service quality — data remains completely anonymous.

You can control cookies by changing your browser settings, though this may affect some functionality of the site.

6 Data retention period

be444 does not retain your personal information beyond what is necessary. The data retention policy is as follows:

• Active accounts: Information necessary to provide the service is retained for as long as your account remains active.
• Closed accounts: Even after an account is closed, certain information may be retained for a defined period to meet legal obligations, resolve disputes, and prevent fraud.
• Transaction records: Records of financial transactions may be retained for an extended period for auditing and legal purposes.
• Marketing data: If you withdraw your consent, marketing-related data will be deleted without delay.

7 User rights

As a user of be444, you have the following rights over your own information:

• Right of access: You may request a copy of the personal information be444 holds about you.
• Right to rectification: If any of your information is incorrect or incomplete, you may request that it be corrected.
• Right to erasure: In certain circumstances you may request that your personal information be deleted, though information necessary to meet legal obligations may be retained.
• Right to restrict processing: In certain cases you may request that the processing of your information be restricted.
• Right to object: You may object to your information being used for marketing purposes.
• Right to data portability: You may request to receive your information in a structured, readable format.

To exercise these rights, email [email protected] or contact us through 24/7 live chat.

8 Protection of children and minors

be444 strictly follows its age verification policy. Our services are for users aged 21 and over only. be444 does not knowingly collect information from any minor. If we confirm that a minor has registered, their account will be closed immediately and the related information will be deleted through the appropriate process. If you suspect that a minor is using the be444 platform, please let us know.

9 International data transfers

be444 primarily serves users in Bangladesh. In some cases, our technology partners' servers may be located in various countries. Regarding international data transfers:

• be444 ensures that all international data transfers are conducted in accordance with international security standards.
• Data protection agreements with third-party partners are in place to ensure the security of data.
• Before transferring data to any country, be444 respects that country's data protection laws.

10 Third-party websites and links

The be444 website may sometimes contain references to third-party websites. Clicking on such external links will take you outside of be444's control. Those websites have their own privacy policies and be444 is not responsible for their methods of information collection. You are advised to read the privacy policy of any third-party site before visiting it.

11 Changes to the privacy policy

be444 may update this privacy policy from time to time. In the event of significant changes:

• We will clearly state the new effective date on the website.
• Where applicable, registered users may be notified of the changes by email.
• Continued use of the site after an update will be considered as consent to the new policy.
• If you do not agree to significant changes, you may close your account and request deletion of your data.

Please review this page occasionally to stay up to date with the latest privacy policy.

12 Complaints and resolution process

If you have any concerns or complaints about the processing of your personal information, be444 takes them seriously. The complaints process is as follows:

• First, contact our support team directly — most issues are resolved quickly this way.
• We are committed to responding to your complaint within a reasonable time.
• If a resolution is not reached through be444, you retain the right to file a complaint with the relevant authority.